Delete the TWS installer and download it again from the IBKR main or regional web siteĪ) Delete the TWS installer file already present on your computer and then delete it as well from your Trash (empty your Trash)ī) From the table below, click on the TWS download area correspondent to your location LocationĬ) Check the website certificate. In case you receive a warning during the TWS installation or update, we recommend the following steps:ġ. What should I do when I receive a warning? Nevertheless, this should only happen if you have preset your antivirus to specifically react in this way. Please note that your antivirus might autonomously quarantine or delete the TWS installer file or some of his components without asking for your confirmation and without showing you any warning. You usually have the option to quarantine the file, delete it, ignore it once or create a permanent exception for it. You might see an alert (similar to Figure 1 but not limited to) and your security system would wait for your input on how to process the suspicious file. Why do I receive a warning when I install the TWS or when the TWS automatic update runs? Should you intend to keep the TWS installation file on your machine for future use, you should make sure that the same precautions for the protection of data from viruses and malware are applied to it. Nevertheless, if you have received an alert, we recommend you to be cautious.
The same industry standard practices have been used for the TWS update patches, which are automatically downloaded and installed when launching the TWS (if and only if there is an update available). The TWS installers available in the download areas of or IBKR regional web sites are sealed and digitally signed using all the safety procedures required by the industry standards and do not contain any malicious code or process.
Downloading the TWS installer and update patches
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